About

Welcome to West Coast Digital Gurus, a Concord, California based technical training, consultation and services business.  My name is Doug Wu, as the “head guru” my goal is to empower our clients through technical education and the implementation of basic computer, communications and web technologies.  I have found that the nature of the technology industry is such that clients rely on us for trusted and valuable advice, because most users are largely unaware of not only how to implement and manage technology but even what technology can do for them.  By teaching clients to become technically literate, they become more educated and effective consumers, as well as users of technology.  In today’s economy it is increasingly important for individuals and organizations to become more independent and effective in their use of technology, as the result is either found in the cost-savings or greater levels of value, whether that value is realized as profit, a higher quality product or service, or more exposure.

As a small business owner myself of the past decade, I have found that most smaller organizations and businesses all go through similar struggles.  Everybody needs a web presence today.  It’s almost impossible to run even a small business without a computer, if not a network and multiple computers.  Between dealing with e-mail attachments, creating and managing a web site, implementing a data disaster recovery plan, or ridding your computers of nasty viruses – many business owners can get lost and confused as to how to manage their IT needs.  Outsourcing can be expensive, and many businesses are left to having the employee that knows the most dealing with the technological challenges, and often those challenges outpace one’s ability to solve them.

Enter West Coast Digital Gurus – rather than just specialize in one area of technology, we seek to provide a diversity of services to fulfill a variety of your technological needs.  We are also looking at and interested in developing affiliations and partnerships with other complementary service providers.  Our goal is to create synergy – based on an authentic, intelligent, and creative work ethic.  If we can’t provide you a solution to your needs, we will do our best to point you in the right direction.

Please visit www.westcoastdigitalgurus.com again, as our site content will continue to grow.

Wishing you the best with your digital solutions,

“dGuruWu” ~ Doug R. Wu

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Consultation

West Coast Digital Gurus provides consulting services for a variety of your technological needs.  Stephen Covey teaches us that a professional “knows how to identify their clients’ needs, knows how to demonstrate that their product or service fulfills those needs, and has the integrity to say when it does not.“  The heart of consulting consists first of listening and clearly understanding what someone’s needs are.  It is quite common that those in the high-tech arena can use language and exist in a culture that is foreign and confusing.  Have you ever had an experience with a service technician who left you feeling more confused than you were before?  If you are looking for someone personable yet knowledgeable, you have come to the right place.  Our goal at West Coast Digital Gurus is to provide you a basic, straightforward solutions in a language that we both can understand.

We may not be the ideal service provider for every type of business.  We will admit that.  But there also are a variety of our service offerings that may benefit you as a consumer that may not be presently listed on our site or that you simply don’t understand.  You may be looking at implementing a cost-intensive solution via another provider and you want feedback on how to optimize your relationship, or whether there is another option you should consider.  Whatever your case may be, it may be of benefit to you to have someone knowledgeable offer you a second opinion, or simply just translate the technological jargon into simple english in terms of what the dollars and cents of a given proposal means to you.

Doug Wu (a.k.a. dGuruWu) is available for you for your technology consulting needs, whether you need help with a purchase, a problem, or are in need of a live stream, new computer system or web site.  Consulting rates are $80/hour.  In some cases, we offer free consultations.  For more information or to schedule an appointment, visit our contact page.

Prices and availability are subject to change without notice.

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Services

Our primary market includes small business owners and home users who need direction and assistance with their technological needs.

Web Site Development & Marketing Services

  • Custom Sites
  • Template Sites
  • User Managed Sites
  • WordPress Sites
  • Social Media
  • Basic Site Analytics & Search Engine Optimization
  • RSS Feed & Google Feedburning Services
  • Gonzo Journalism & Guerilla Marketing
  • Audio / Video Production
  • Live Broadcast
  • Specialty Interest in Pool & Billiards and Alaska

Desktop & Laptop Services

  • Hard Disk Addition / Replacement
  • Memory Upgrades
  • CD/DVD Addition / Replacement / Upgrade
  • Windows Security Updates
  • Software Installation & Troubleshooting
  • Virus & Malware Removal
  • Computer Setup
  • Wireless Network Setup
  • Network Setup
  • Data Recovery
  • Training
  • Individualized training on your own computer at your own home or business
  • and more…

Live Stream Services***

  • Pool Matches – Please call or contact for quote
    (Includes equipment setup, rental, commentary)
  • Weddings & Events – Please call or contact for quote

* Minimum diagnostic fee of $80 applies to all in-store and on-site service jobs.
** Travel fees not included, please contact us exact pricing.
*** Travel fees not included, customer also agrees to cover food & room costs.

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